The access code is YOUR responsibility. Protect it! The lockbox is not for guest use.
Please take a moment to look around. If you find anything that is not clean, notice anything that doesn’t look quite right or otherwise doesn’t meet your satisfaction, please let Sondra know right away @ 608-432-2982, Leon @ 608-432-2960, or Sarah @ 608-432-6333. It’s important to us that your stay is amazing!
Check in time is 4pm. We charge in hourly increments for early check-in at a rate of $25/hour.
CHECK OUT
You may leave the sheets on the beds. We’ll take care of that for you!
You may leave wet/dirty towels in the bathrooms or laundry room. Please do not leave them on the wood flooring! Our cleaning staff would greatly appreciate it if you could wash a load or two of towels before you leave. They take forever!
Take the garbage out and place in the dumpster/cans. Unfortunately, we are not able to offer recycling. If you wish to recycle, you may carry out your recyclables. Please ensure the dumpster/cans are not blocked.
Please have all dishes loaded and cycle started on dishwasher. Wash any hand-wash items. You do not need to put them away.
Clean out refrigerator and freezer as well as any belongings in drawers and cupboards.
If you used the grill, please place used charcoal in the steel garbage can. If you used the propane grill, please ensure the propane is turned off. To prevent any extra cleaning charges, please leave the grill in good condition. Housekeeping does not clean the grill, so please leave it clean for our next guests.
Did you remember to pack your chargers?
Turn off lights and fans. Lock doors and windows.
Check out is 11am. Please make sure to be out by 11am. We charge in hourly increments for late check-out at a rate of $25/hour.
Have a safe journey home! We sincerely hope that your vacation experience was everything you hoped for and more! VRBO /Airbnb see anything less than a 5-star rating as a failure. It hurts our rankings and may cause us to lose the super host or premier partner status that we have worked so very hard to achieve. We want to earn a 5-star review from you and ask that you give us the opportunity to fix anything that may prevent that from happening! We really do care about your satisfaction and are willing to hear your suggestions and feedback. We’d love to host you again sometime. You may reach out to us directly at rusticretreatsllc.com or 608-432-2982 when you’re ready to book in the future and save hundreds of dollars on booking fees. Thanks for choosing Rustic Retreats LLC!
